Contact Information
📧 Email Support
For all enquiries, including order issues, returns, or general questions, please email us at:
We aim to respond within 1 business day (Monday to Friday).
📦 Order & Shipping Enquiries
If you’re contacting us regarding an order, please include the following to help us assist you faster:
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Your order number
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The email address used at checkout
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A brief description of your enquiry
🕐 Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM (AEST)
Our support team is closed on weekends and Australian public holidays.
📍 Business Address
(For compliance or returns only)
Dolpa
47 Hampton Circuit
Yarralumla ACT 2600
Australia
⚠️ Please contact us before sending any returns. Unauthorised returns may not be accepted.
💬 Follow Us
Stay connected for updates, tips, and exclusive offers:
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Instagram: @dolpabeauty
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Facebook: Dolpa
Still need help?
Drop us a message — our team is always happy to assist.